Your Digital Workforce: AI Agents Explained

Part of our comprehensive "AI in HR: What to Do This Week" series that began five years ago, this forward-looking webinar explores the emerging world of AI agents. Building on our AI training research and 30 years of training experience, we combine blue-sky technological possibilities with practical real-world AI agent applications.

AI agents aren't just sophisticated chatbots - they're autonomous digital colleagues capable of handling complex HR tasks with minimal human oversight. From scheduling interviews to conducting initial candidate screenings, AI agents are reshaping how HR work gets done. This session will demonstrate what's possible today, preview what's coming tomorrow, and show you how to prepare your team for managing productive human-AI partnerships.

We'll explore current AI agent capabilities and limitations in HR contexts and discuss preparation strategies for human-AI team collaboration. You'll learn selection criteria for deploying AI agents effectively in your organisation.

"As agents increasingly join the workforce, we'll see the rise of the agent boss: someone who builds, delegates to and manages agents to amplify their impact." - Microsoft Work Trend Index

HR and recruitment, resourcing, talent, policy, benefits, compensation, development, employee relations and communication, human capital management, IT and technology, payroll, and training and learning.

What does BFI specialise in?
BFI provides expert-led training in HR compliance, employment law, immigration for employers, union relations, workplace inclusion, and AI and talent solutions.

Who typically attends your courses?
Attendees include HR managers, legal teams, compliance officers, operations leaders, and public sector employers.

Are your trainers practitioners?
Yes. All trainers are experienced specialists; we feature practitioners from the public and private sectors as well as lawyers, policy advisers, former regulators, and consultants.

How do I book a course?
Choose an event on the website and click Register. You can pay online with a credit card or request an invoice.

Do you accept purchase orders?
Yes. Public and private-sector organisations may use PO numbers. These can be added during the registration process, or can be retrospectively added to am invoice if the place has been booked already.

We need to set you up as a Supplier, can you complete a form or send me over your company information?
Yes, we can do either; please contact us via info@bfi.co.uk

Can I get a PO number added to our invoice?
Yes, please send details through to info@bfi.co.uk or reply to us using your confirmation email

Do you offer group discounts?
Yes. Discounts for multiple bookings are automatically applied at checkout. For groups of over ten, it may be more cost-effective to run the course in-house. Call 01983 861133 for details

Can I transfer my place to another date or colleague?
Yes. Substitutions are free, and transfers are typically allowed within a set timeframe.

What is your cancellation policy?
BFI follows standard UK training-industry cancellation terms.

How are online courses delivered?
Training is delivered live via Zoom with interactive Q\&A and case-based discussion.

Will I receive slides and supporting materials?
Yes. Attendees receive slides, templates (where relevant), and many other useful documents and links.

Will I receive a copy of the event recording?
Our monthly subscription and webinar clients receive recordings of the live sessions; otherwise we do not record our courses to encourage confidential discussion and questions under the Chatham House Rule

What time zone are online events delivered in?
All events are delivered in UTC / London time unless otherwise stated

What is included in in-person events?
Full-day training includes refreshments, full documentation which is emailed prior to the event and networking opportunities.

Are your venues accessible?
Yes. All venues are fully accessible.

Are your courses CPD-certified?
Many courses are accredited by The CPD Certification Service.

Can I ask questions about my organisation’s situation?
Yes. Trainers answer questions during the session and can respond afterward.

Will the training help us prepare for an audit?
Yes, on our audit courses you will learn what triggers visits, what officers look for, and how to evidence compliance.

Will I receive a certificate?
Yes. All attendees receive a digital certificate of course completion.

Do you offer private or in-house training?
Yes. All courses can be tailored for your team. Visit https://bfi.co.uk/team-training/

Do you offer consultancy?
Yes. BFI offers policy reviews, audit preparation, HR compliance support, and workforce advisory services.